Terms & Conditons

A terms and conditions agreement is a legally binding contract between a business and its users that outlines the rules for using a product, service, or website. It protects the business from liability, intellectual property theft, and chargebacks while informing users of their rights and responsibilities. Any website, app, or online service that accepts users or processes transactions needs one.

A terms and conditions agreement defines the relationship between your business and everyone who uses your product, service, or website. Get it right, and it protects you from chargebacks, IP theft, and legal liability. Get it wrong, or skip it entirely, and you’re exposed.

In this post, we’ve curated 16 terms and conditions examples from well-known companies across industries including retail, streaming, entertainment, and government. Each entry highlights what makes it effective and what you can adapt for your own agreement. We’ve also included a free template and a breakdown of everything your T&C should cover.

Editor’s note: Terms and conditions, terms of service, and terms of use are often used interchangeably. Technically, they differ, but for the purposes of this post, we’ve included all three variations. The examples here cover all three formats.

Terms of service vs. terms of use vs. terms and conditions: What’s the difference?

The three terms are related but not identical, and the distinction matters when you’re deciding which document your business needs.

Terms and conditions is the broadest label. It typically covers the full scope of the legal relationship between a business and its users:  acceptable use, payment terms, liability limitations, intellectual property, and dispute resolution. It’s most common for ecommerce businesses, SaaS products, and any service with a transactional element.

Terms of service is used most often by software and technology companies. The framing emphasizes the service being delivered rather than the transactional terms; you’ll see it on platforms like Spotify and X (Twitter), where users consume a service rather than purchase a product.

Terms of use is generally the lightest version, used by websites, publishers, and content platforms that want to govern how visitors interact with their site without necessarily entering into a commercial relationship. BBC Studios and the Government of Canada examples below both use this framing.

For a deeper breakdown, see our full guide on terms of service vs. terms of use vs. terms and conditions.